Glossary
Geofencing
Geofencing
Geofencing is a location-based service where an app uses GPS, RFID, Wi-Fi, or cellular data to trigger a specific action when a mobile device or RFID tag visits a virtual boundary.

What is geofencing?

In mobile marketing, geofencing refers to the use of GPS, RFID, Wi-Fi, or cellular data to create a virtual boundary around a physical location, to trigger specific actions or campaigns when a mobile device enters or exits the boundary. These actions can include sending push notifications, SMS messages, or in-app messages to users who have downloaded a brand's mobile app. Businesses can use geofencing to target mobile users in specific geographic areas, such as a mall, a sports stadium, or a specific retail store, with location-specific offers, coupons, or information about nearby promotions and deals. Geofencing can also be used to track customer behavior and gather data on foot traffic and sales.

Why is geofencing important?

One of the most significant advantages of geofencing is the ability to target customers in a specific location. For example, a retail store can use geofencing to send a push notification to customers within a certain radius of the store, alerting them to a sale or special promotion. Location-based targeting can significantly increase the chances that a customer will take action, such as visiting the store or making a purchase.

Geofencing can also be used to track customer behavior and gather data on foot traffic and sales. This can provide valuable insights into customer patterns and preferences, allowing businesses to make more informed decisions about their marketing strategies and inventory. Additionally, Geofencing can be used to gather information about competitors by knowing the geolocation of their visitors. Having this information will allow for a clear understanding of their target audience and strategy.

Another benefit of geofencing is that it can be used to enhance the in-store shopping experience. For example, retailers can use geofencing to send in-store promotions or to navigate customers to a particular product. Enhancing in-store experience helps drive sales and enhances the customer experience by providing them with relevant and timely information.

Lastly, geofencing is a cost-effective marketing tool that can deliver significant returns on investment. Unlike traditional forms of advertising, such as TV or print ads, which can be expensive and hard to measure, geofencing is relatively inexpensive and provides detailed metrics on the performance of campaigns.

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