AB180 Inc. (hereinafter referred to as "AB180" or "the Company") complies with the "Personal Information Protection Act" and related laws and regulations to protect the freedom and rights of data subjects, lawfully process personal information, and securely manage it. In accordance with Article 30 of the "Personal Information Protection Act" AB180 establish and disclose a privacy policy to guide data subjects on the procedures and standards for processing personal information and to promptly and smoothly address related complaints.
1. Purpose of Processing Personal Information
AB180 processes personal information for the following purposes. The Company does not use processed personal information for any other purpose than the following, and if a purpose of use is to be changed, it shall seek prior consent.
Service | Purpose of Processing Personal Information | Legal Basis |
Airbridge Membership Registration | Confirmation of membership registration intent, Identification and authentication of the individual for membership services provision, Maintenance and management of membership status, Prevention of misuse of services, etc. | Required: Personal Information Protection Act, Article 15 (Collection and Use of Personal Information) Optional : Consent for the collection of personal information from the data subject |
Provision of Airbridge Services | Identification and management of Airbridge clients, Notifications regarding service use, Fee payment and settlement, etc. | Required: Personal Information Protection Act, Article 15 (Collection and Use of Personal Information) |
Library Download | Download handbooks and guides for information dissemination | Required: Personal Information Protection Act, Article 15 (Collection and Use of Personal Information) |
Newsletter Subscription | Sending newsletters for service promotion and information | Required: Personal Information Protection Act, Article 15 (Collection and Use of Personal Information) |
Book a Demo | Application for and use of Airbridge demo services, Responding to inquiries regarding the introduction of Airbridge service | Required: Personal Information Protection Act, Article 15 (Collection and Use of Personal Information) |
Service inquiries and Complaint Handling | Responding to inquiries from customers and partners, Various notifications and notices, Handling grievances, Preserving records for dispute resolution, Verifying the identity of the complainant, Confirming complaint details, Notifying the results of the processing, etc. | Required: Personal Information Protection Act, Article 15 (Collection and Use of Personal Information) |
Request to Help Center | Responding to inquiries on Airbridge Dashboard | Required: Personal Information Protection Act, Article 15 (Collection and Use of Personal Information) |
Share feedback | Providing Feedback on Help Center Guide | Optional : Consent for the collection of personal information from the data subject |
ETC. | Retention of Records Related to Tax Evidence | The Basic Tax Law Article 85-3 (Storage and Preservation of Books, etc.) The Commercial Act Article 266 (Preservation of Books and Documents) |
2. Collecting, Processing, Use, and Retention Periods of Personal Information
AB180 promptly destroys personal information once the purpose of its collection and use has been achieved. However, in cases where it is necessary to retain personal information in accordance with provisions of relevant laws such as the Commercial Act, the information will be retained for a certain period. The categories of personal information processed and used, as well as the retention periods, are as follows.
Service | Type | Item | Retention Period |
Airbridge Membership Registration | Required | Name, Email, Password, Company Name, Country | Customers who have entered into a solution usage contract : 1 year from the contract termination date Other members : 1 year from the last login date after registration |
Airbridge Membership Registration | Optional | Phone Number, Job Title | Customers who have entered into a solution usage contract : 1 year from the contract termination date Other members : 1 year from the last login date after registration |
Provision of Airbridge Services | Required | Name, Company Name, Job Title, Email, Phone Number | Until the contract termination |
Library Download | Required | Name, Company Name, Job Title, Email, Country | Until unsubscribing from the newsletter or the termination of the newsletter service |
Newsletter Subscription | Required | Until unsubscribing from the newsletter or the termination of the newsletter service | |
Book a Demo | Required | Name, Company Name, Job Title, Email, Phone Number, Country | 1 year from the end of the demo request |
Service inquiries and Complaint Handling | Required | Email, Name, Company Name, Phone Number | 3 years from the date of inquiry or contract termination |
Request to Help Center | Required | Name, Company Name, Email, Country | Customers on a paid plan : 3 years from the contract termination date Other members : 3 years from the inquiry completion date |
Share feedback | Optional | 3 years from the feedback sharing date | |
ETC | Required | Tax basis documents (all transaction records and supporting documents) | For 5 years |
3. Outsourcing of Personal Information Processing (Matters regarding the transfer of personal information overseas)
1) In order to facilitate the handling of personal information, AB180 outsources personal information processing tasks as follows. The entrusted work processed by an overseas corporation among entrustment is as follows.
Transferred Item | Name, Email, Password, Company Name, Country, Phone Number, Job Title |
Countries | Japan |
Transfer Method | Transmission through security protocols (encryption) upon using the Airbridge website service |
Recipient (Information Manager) | Amazon Web Services, Inc. (aws-korea-privacy@amazon.com) |
Purpose | For using Amazon Cloud Service(outsourcing physical operational environment) |
Retention and Use Period | Until membership withdrawal or contract termination(However, if the laws and regulations impose duties to retain information for a certain period, personal information may be stored during the designated period) |
Transferred Item | Name, Email, Company Name, Phone Number |
Countries | USA |
Transfer Method | Transmission through security protocols (encryption) upon using the Airbridge website service |
Recipient (Information Manager) | Intercom, Inc. (Legal Department, compliance@intercom.com) |
Purpose | For membership management and handling of civil affairs |
Retention and Use Period | Until membership withdrawal or contract termination(However, if the laws and regulations impose duties to retain information for a certain period, personal information may be stored during the designated period) |
Transferred Item | |
Countries | USA |
Transfer Method | Transmission through security protocols (encryption) upon using the Airbridge website service |
Recipient (Information Manager) | The Rocket Science Group LLC d/b/a Mailchimp (Privacy, privacy@mailchimp.com) |
Purpose | For sending email to customers |
Retention and Use Period | Until unsubscribing from the newsletter or the termination of the newsletter service(However, if the laws and regulations impose duties to retain information for a certain period, personal information may be stored during the designated period) |
Transferred Item | |
Countries | USA |
Transfer Method | Transmission through security protocols (encryption) upon using the Airbridge website service |
Recipient (Information Manager) | Twilo(Sendgrid) (Privacy, privacy@twilio.com) |
Purpose | For sending email to users |
Retention and Use Period | Until membership withdrawal or contract termination(However, if the laws and regulations impose duties to retain information for a certain period, personal information may be stored during the designated period) |
Transferred Item | |
Countries | USA |
Transfer Method | Transmission through security protocols (encryption) upon using the Airbridge website service |
Recipient (Information Manager) | Mixmax, Inc. (Privacy, privacy@mixmax.com) |
Purpose | For Business and performance management |
Retention and Use Period | Until membership withdrawal or contract termination(However, if the laws and regulations impose duties to retain information for a certain period, personal information may be stored during the designated period) |
Transferred Item | Name, Company Name, Job Title, Email, Phone Number, Country |
Countries | USA |
Transfer Method | Transmission through security protocols (encryption) upon using the Airbridge website service |
Recipient (Information Manager) | Salesforce, Inc.(Privacy, privacy@salesforce.com) |
Purpose | For Customer and contract management |
Retention and Use Period | Until membership withdrawal or contract termination(However, if the laws and regulations impose duties to retain information for a certain period, personal information may be stored during the designated period) |
Transferred Item | Name, Company Name, Job Title, Email, Phone Number, Country |
Countries | USA |
Transfer Method | Transmission through security protocols (encryption) upon using the Airbridge website service |
Recipient (Information Manager) | ZenLeads Inc. (privacy@apollo.io) |
Purpose | For Utilizing B2B marketing intelligence platforms |
Retention and Use Period | Until membership withdrawal or contract termination(However, if the laws and regulations impose duties to retain information for a certain period, personal information may be stored during the designated period) |
Transferred Item | Name, Email |
Countries | UK |
Transfer Method | Transmission through security protocols (encryption) upon using the Airbridge website service |
Recipient (Information Manager) | Plain (Security team, security@plain.com) |
Purpose | For handling customers and partners inquiries |
Retention and Use Period | 3 years from the end date of the contract (however, if retention is required according to other laws, the information will be retained until the end of that period) |
Transferred Item | Card number, Expiration date, CVC, Country, Email (The above information is not collected or stored by AB180. It is directly entered by the user on the Stripe payment console and processed solely by Stripe.) |
Countries | USA |
Transfer Method | Immediate processing through security protocols (encryption) upon entering payment method information on the Stripe console |
Recipient (Information Manager) | Stripe (privacy@stripe.com) |
Purpose | For processing of post-payment |
Retention and Use Period | Until membership withdrawal or contract termination(However, if the laws and regulations impose duties to retain information for a certain period, personal information may be stored during the designated period) |
2) When signing an outsourcing contract, AB180 specifies matters such as prohibition of personal information processing for other purposes than conducting the outsourced duties, technical and administrative protection measures, restriction on subcontract, management and supervision of the outsourcee, indemnification for damages and other liabilities, etc. in accordance with Article 26 of the Personal Information Protection Act and supervises the outsourcee for safe handling of personal information.
3) In case of any change in the contents of the outsourced tasks or the outsourcee, the Company shall without delay disclose such change through this Privacy Policy
4) AB180 does not provide personal information to third parties without the prior consent of the users. However, personal information may be provided in the following cases: when the users directly consents to the provision of personal information in order to use the services of external affiliated companies, and when the company is obligated to submit personal information to the competent authority in accordance with relevant laws, and when there is an urgent need to protect the life or safety of the users and it is necessary to provide personal information to resolve such risks.
5) Users may refuse the transfer of personal information overseas by contacting 8. Privacy Protection Department. However, please note that refusal of the transfer of personal information overseas may result in difficulty in using the services smoothly.