Glossary
Cohort
Cohort
A cohort is a segment of users that share a common trait.

What is a cohort?

The term cohort in mobile marketing is referred to a group of users who share a common characteristic or experience within a specific time frame. For example, a cohort might consist of all users who installed a particular app during a specific month or all users who made a purchase through the app during a black friday promotion. Cohorts can be used to better understand the behavior of different groups of users and to optimize their marketing efforts accordingly.

Why are cohorts important to marketers?

Cohorts are important to marketers because they allow them to better understand the behavior and characteristics of different groups of users. By analyzing data from different cohorts, marketers can identify trends and patterns that can inform their marketing strategies. This can enable marketers to make more informed decisions about engaging and retaining their customers. For example, a marketer might use cohort analysis data to identify patterns in customer behavior that can indicate a churn or to identify factors contributing to higher engagement and retention levels. In doing so, marketers can tailor their marketing efforts to meet their users' needs and preferences and more effectively target their marketing efforts to the right audiences. Overall, cohort data can help marketers better understand their customers, optimize their marketing strategies, and ultimately drive better business outcomes.

How can marketers use cohorts?

There are several ways that marketers can use cohorts.

  • Track customer behavior over time: Analyzing data from different cohorts enables marketers to track how customer behavior changes and identify trends or patterns that can inform their marketing strategies.
  • Identify factors contributing to customer retention: Marketers can use cohort data to identify factors that contribute to higher customer retention levels, such as frequency of use or engagement with a product or service.
  • Target marketing efforts to the right audience: By understanding the characteristics and behavior of different cohorts, marketers can tailor their marketing efforts to target the right audience and increase the effectiveness of their campaigns.
  • Optimize pricing and product offerings: Marketers can use cohort data to identify trends in customer purchasing behavior and adjust their pricing and product offerings accordingly.
  • Improve customer experience: By analyzing data from different cohorts, marketers can identify areas where the customer experience could be improved and make changes to address those issues.

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