Create & test

What makes a UGC video win?

Not every UGC video is supposed to drive subscribers right away.

Judge the video by the job you gave it.

Start measuring UGC growth

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Creator talking-head UGC video with overlay text: I stopped paying $30/mo for this app Video A
Phone app-demo UGC video with overlay text: 3 things I wish I knew before using this app Video B
MetricVideo AVideo B
Views120K48K
CPI$18$29
Start Trial320210
Subscribers417
CAC$200$47

TL;DR

Judge each UGC video by the job you gave it.

What are you trying to learn?

What to check

Attention

Did people stop and watch?

On the video platform

Views / watch rate

Interest

Did people click through?

In Airbridge

Clicks / CTR

Acquisition

Did they install?

In Airbridge

Installs / CPI

Subscriber growth

Did they start a trial or subscribe?

In Airbridge

Start Trial / Subscribe

Start tracking UGC →

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01 Define the win

Pick the metric that matters most for this video.

Not every UGC video should be judged by subscriptions right away. Some are meant to get attention or create interest; others are built to drive installs, trials, or subscriptions.

The metric you choose should match the job of the video. For instance, compare these two videos. Which one would you say actually “won”?

Video AVideo B
Views120K48K
CPI$1.95$2.42
Start Trial2852
Subscribe417
CAC$200$47

→ If this video’s job is reach → Video A looks stronger.

→ If this video’s job is subscriber growth → Video B looks stronger.

Different videos have different jobs. Pick the metric that matters most for each one.

02 Don't declare too early

If the goal is growth, don’t stop at the install.

Views, clicks, and installs can tell you a video is working, but not whether it brought the users you actually want.

For user-acquisition UGC, move the decision metric downstream as soon as you have enough data: Start Trial → Subscribe → Revenue.

How far down should you judge the video?

Not enough trials or subscribers yet

Use CPI temporarily, but check whether installs are reaching Start Trial before you scale.

Enough Start Trial events to compare

Move to Start Trial rate / cost per Start Trial.

Enough subscribers to compare

Move to Subscribe / CAC.

Enough revenue history

Use Revenue / ROAS to compare customer value.

As your data grows, move the decision metric further down the funnel.

03 Build your rule

Set the rule before the test goes live.

Pick the primary metric, define what success looks like, and add one guardrail so you don't change the rules after seeing the results.

Build your test rule

1What are you testing?

2What gets the final vote?

3What counts as success?

4What must not get worse? Optional

Your test rule

Pick what gets the final vote and what counts as success to build your rule.

Hook testWatch rate improves, CTR holds
Acquisition testCPI beats target, Start Trial rate holds
Subscriber testCAC beats target

Find your winning
UGC video.

Compare each creator or video by the metric that matters,
from installs to trial start, subscribers, and revenue.

Find your winning UGC →

30-day free trial · From $40/mo