Customer Success: migración, onboarding y formación incluidos
Un customer success manager dedicado, instalación guiada del SDK, configuración de postbacks y migración profesional desde tu MMP actual, todo incluido en Growth Plan sin coste adicional. Sin tarifas de servicios profesionales.
Dedicated customer success manager
Every Growth Plan customer is assigned a dedicated CSM who maps your business objectives, identifies integration roadblocks, and builds a measurement strategy aligned with your KPIs — before day one of live traffic.
Ongoing health checks and optimization
Your CSM conducts periodic account health checks, ensures you are using the full feature set (cohort analysis, predictive LTV, fraud rules), and delivers workshops on new features, SKAN 4.0 updates, and industry best practices.
Hands-on onboarding
A structured onboarding program with a clear timeline: event taxonomy review, SDK installation, postback configuration, and first-report validation — typically completed within two weeks.
Product training
Live training sessions covering the full Airbridge platform: Actuals Report, cohort analysis, keyword-level GroupBy, predictive LTV, audience builder, and data export workflows.
Postback and measurement configuration
Configure postback forwarding, SKAN 4.0 conversion values, and cross-platform attribution settings across your 330+ integrated ad networks — with hands-on support from the CS team.
Role-based access management
Grant tiered access to in-house marketers, agencies, and media partners. Control which campaigns, apps, and reports each role can see — with full audit logging of data access.
Event taxonomy review
Define the event structure and KPIs that matter for your business. Your CSM and Solutions Architect review the taxonomy to ensure accurate funnel tracking, cohort analysis, and ROAS reporting.
Professional migration support — included
Switching from Adjust, AppsFlyer, Branch, or Singular? Airbridge provides SDK swap guidance, postback reconfiguration, historical data bridging, and parallel-run validation — at no extra cost. No professional services invoice.
Lo que dicen nuestros clientes
“We went with them because their tech is better. It's best-in-class, for sure, but the real difference for us was the people.”
Migra a Airbridge sin downtime
Solicita una demo para conocer cómo nuestro equipo de migración gestiona el cambio de SDK, la reconfiguración de postbacks y la validación en paralelo para que migres a Airbridge sin perder ni un día de datos de atribución.